PMAX Recruitment & HR OS Dashboard v4.0

Updated: 16 Mar 2026
Overview
GP/FTE Control
HC Plan
Pipeline Detail
TA Alerts
Screening Queue
Sources
Weekly Tasks
Trends
HR OS β€” AI-First
KEY HIGHLIGHTS & ACTION REQUIRED
πŸ”΄ CRITICAL: 0 offers made across all positions β€” pipeline blocked at PST/HM stages
🟑 ACTION: 11 positions Not in Odoo β€” TA must create & match names (HC Plan Γ— Odoo Γ— TestCenter)
🟒 FOCUS: Recruitment priority = BD/Growth (5 seats) + Tech/Builder (3 seats) β€” all other execution roles PAUSED
πŸ€– AI IMPACT: 18 execution-only positions removed from plan β†’ replaced by AI Agents β†’ GP/FTE ↑ 6-12%
πŸ“‹ NEW: AI Test Case added to screening flow β€” all BD/Tech/Builder candidates must pass AI assessment
Active HC Plan
23
9 filled, 14 active recruitment
Filled (Onboard + Waiting)
9
5 onboard, 4 waiting to start
BD/Growth Seats (TOP PRIORITY)
5
4 BD Exec + 1 BD Leader SME
Tech/Builder Seats
3
QC Eng + SW Eng + Pod Lead
Offers Made
0
Pipeline blocked β€” needs HM action
Positions Paused (AI Replaced)
18
Opt Trainee Γ—8, Opt Mgr Γ—8, CRO, BA/QC
Not in Odoo
11
Must create in Odoo & match names
AI Agent Capacity Added
+11 FTE eq.
22 agents β†’ replaces 18 paused positions
Hiring Progress: Active Plan vs Actual
Pipeline Funnel (Active Positions Only)
Filled Positions (Onboard + Waiting)
SeatPositionDeptStatusCandidateMonthNote
021HRBP LeadHR & AdminOnboardβ€”FebDone
022TA LeadHR & AdminOnboardβ€”FebDone
027Accounting InternFinanceOnboardCao BÑ VượngFeb23 Feb
051Sr Optimization ExecutiveSMEOnboardβ€”FebDone
062DesignerCreativeOnboardβ€”FebDone
023Strategy Consulting DirectorStrategyWaitingCườngFebTrung support
024Communication Strategy DirectorStrategyWaitingHuΓͺ & teamFebTrung support
028Financial Analyst TraineeFinanceWaitingβ€”FebLevel adjusted
059Back-end EngineerTech & DataWaitingβ€”MarERP/OpX
AI-First Impact Summary
Positions REPLACED by AI Agents (18 paused):
β€’ Optimization Trainee Γ—8 β†’ CV-JD Screening + PST Agent
β€’ Optimization Manager Γ—8 β†’ SLA Controller + Dashboard Agent
β€’ BA/QC Trainee β†’ AI Triage Agent
β€’ CRO β†’ deferred (CEO decision, 50% probability)
GP/FTE Impact:
β€’ Old plan: 83 seats β†’ GP/FTE = 1,040 (below target)
β€’ New plan: 23 seats + 22 AI agents β†’ GP/FTE = 1,168 (+12%)
β€’ Savings: ~18 FTE salary cost avoided
β€’ Net: GP numerator ↑ while FTE denominator controlled
KEY HIGHLIGHTS & ACTION REQUIRED
🟒 Q1 ON TRACK: GP/FTE forecast 201 vs target 200 (100%) β€” marginal buffer only
🟑 RISK: Q1 onboard 15 / offboard 26 β†’ net -11 FTE. Must accelerate BD hires to maintain GP growth
πŸ€– AI LEVER: 22 AI agents = +11 FTE equivalent capacity without adding to FTE denominator
πŸ”΄ GATE: Annual target 1,150 β€” every non-revenue hire dilutes. Only BD/Tech/Builder approved
Current FTE (excl I/T)
162
Target: 167
Q1 GP
32,990M
VND
Q1 GP/FTE Forecast
201
Target: 200 (100%)
Annual GP/FTE Target
1,150
Cumulative target
Monthly FTE Flow
MonthBeginOnboardResignEndNet
Jan173412165-8
Feb16514162-3
Mar1623 (actual) + 7 (forecast)3166+4
Apr166β€”β€”TBDβ€”
Quarterly GP/FTE Targets
QuarterTargetForecast% vs Target
Q1200201100%
Q2250β€”β€”
Q3300β€”β€”
Q4400β€”β€”
Total1,15040235%
Department Headcount Distribution
KEY HIGHLIGHTS & ACTION REQUIRED
πŸ”΄ 18 POSITIONS PAUSED: Opt Trainee Γ—8, Opt Manager Γ—8, CRO, BA/QC Trainee β€” replaced by AI agents
🟑 11 NOT IN ODOO: TA must create these positions in Odoo with CONSISTENT names matching HC Plan & TestCenter
🟒 ACTIVE: 14 positions in active recruitment β€” 5 BD/Growth + 3 Tech + 6 Other
πŸ“‹ NAME RULE: Position name in HC Plan = Odoo job title = TestCenter assessment name (no mismatches)
SeatJob TitlePriorityDeptGradeExpectedStatusCategoryNote
KEY HIGHLIGHTS & ACTION REQUIRED
🟒 BD/GROWTH: 5 seats active β€” BD Executive Γ—4 + BD Leader SME Γ—1. Top sourcing priority.
πŸ”΅ TECH/BUILDER: QC Engineer, Software Engineer, Pod Lead β€” require AI test case in screening
πŸ”΄ ZERO OFFERS: Pipeline bottleneck at PST β†’ HM. Escalation needed for HM review backlog.
πŸ€– AI TEST CASE: All BD/Tech/Builder candidates must pass AI assessment before HM interview
Pipeline by Position β€” All Active Seats
PositionSeatsOpenFocusTotal CVsHR ScreenPSTHM1st IV2nd+ IVOfferAI Test
BD Executive013, 014, 052, 0534 BD/Growth 451812 841 0Required
BD Leader SME0541 BD/Growth 1253 210 0Required
Software Engineer0791 Tech 281210 420 0Required
QC Engineer0571 Tech 1585 200 0Required
Back-end Engineer059 (Waiting)0 Tech 522520 520 0Done
Pod Lead0721 Builder 1885 310 0Required
Media Product Executive0801 Builder 1042 100 0Required
Marketing Manager0061 Strategic 22105 421 0Required
Influencer Management Trainee067-0693 MCN Builder 984024 2230 0Pending setup
Admin Officer0771 Operations 832 100 0N/A
TOTAL1430813388521520
AI Test Case β€” Recruitment Flow Integration
New screening flow: CV Received β†’ HR Screen β†’ AI Test Case (NEW) β†’ PST β†’ HM Review β†’ Interview β†’ Offer
AI Test covers: AI tool proficiency, prompt engineering basics, AI-augmented workflow design, data literacy
Applies to: All BD, Tech, Builder, and Strategic roles. Score threshold: β‰₯ 60% to proceed.
Platform: TestCenter.vn β€” position names MUST match Odoo & HC Plan exactly.
KEY HIGHLIGHTS & ACTION REQUIRED
πŸ”΄ 11 POSITIONS NOT IN ODOO: Cannot track pipeline. TA must create immediately.
πŸ”΄ SLA BREACH: 138 CVs pending HR screening β€” 100% SLA breach
🟑 PST BOTTLENECK: 116 candidates stuck at PST stage
πŸ“‹ NAME CONSISTENCY: HC Plan name β‰  Odoo name for multiple positions β€” see table below
Position Name Consistency Check (HC Plan Γ— Odoo Γ— TestCenter)
SeatHC Plan NameOdoo NameTestCenter NameStatusAction
006Marketing Manager❌ Missing❌ MissingNot in OdooCreate in Odoo + TestCenter
013-014BD Executive❌ Missing❌ MissingNot in OdooCreate in Odoo + TestCenter
057QC Engineer❌ Missing❌ MissingNot in OdooCreate in Odoo + TestCenter
067-069Influencer Management Trainee❌ Missing❌ MissingNot in OdooCreate: use "Influencer Management Trainee"
072Pod Lead❌ Missing❌ MissingNot in OdooCreate in Odoo + TestCenter
077Admin Officer❌ Missing❌ MissingNot in OdooCreate as "Admin Officer" (not "Admin")
079Software Engineer❌ Missing❌ MissingNot in OdooCreate in Odoo + TestCenter
080Media Product Executive❌ Missing❌ MissingNot in OdooCreate in Odoo + TestCenter
Rule: HC Plan job title = Odoo job position name = TestCenter assessment title. Any mismatch blocks pipeline tracking & AI agent matching.
Other TA Alerts
Alert TypePositionSeverityDetails
SLA BreachHR Screening QueueCritical138 CVs pending, 100% SLA breach
Pipeline StuckPST StageHigh116 candidates stuck
No OffersAll PositionsHigh0 offers made β€” needs HM decisions
AI Test MissingInfluencer Mgmt TraineeMediumAI test case not yet set up on TestCenter
HM BacklogMultipleHigh45 candidates in HM stage waiting review
KEY HIGHLIGHTS & ACTION REQUIRED
πŸ”΄ 138 CVs PENDING: Average 5.4 working days β€” exceeds 5-day SLA
πŸ€– AI SOLUTION: CV-JD Screening Agent can auto-screen 80% of queue β€” deploy accelerated
🟑 PRIORITY: Screen BD Executive & Software Engineer CVs first (revenue-generating roles)
SLA Working Days Calculation: Excludes weekends and VN holidays (Jan 1, Feb 14-22 TαΊΏt, Apr 6 Hung Kings, Apr 30 Liberation, May 1 Labor, Sep 2 National Day)
Screening Queue with SLA Status
PositionQueue CountAvg Days PendingSLA (5 WD)Status
BD Executive183.55On Track
Software Engineer124.25On Track
Back-end Engineer255.15At Risk
Influencer Management Trainee407.35Breach
Marketing Manager104.05On Track
Other Active Positions336.25Breach
Total1385.45Overall Breach
KEY HIGHLIGHTS & ACTION REQUIRED
🟑 OVER-RELIANCE: 71% CVs from Website β€” need to diversify for BD/Tech roles
πŸ”΅ ACTION: Activate LinkedIn sourcing for BD Leader SME & Software Engineer
🟒 LEVERAGE: CareerViet (CV) as sourcing channel for operational roles
CV Sources Distribution
Sources Breakdown
SourceCount% of Total
Website28471%
Others205%
ADJ154%
LinkedIn133%
Unknown51%
VNW21%
Total402100%
KEY HIGHLIGHTS & ACTION REQUIRED
πŸ”΄ PRIORITY 1: Clear 138 CV screening backlog β€” target 30/day
🟑 PRIORITY 2: Create 11 missing positions in Odoo with correct names
πŸ”΅ PRIORITY 3: Set up AI test cases on TestCenter for BD/Tech/Builder positions
Weekly Tasks β€” Mon-Fri Breakdown
TaskOwnerPriorityMonTueWedThuFri
HR Screening (BD/Tech first)TA LeadP02022252815
Create positions in Odoo (11)TA LeadP056β€”β€”β€”
Setup AI Test CasesTA Lead + COOP1β€”β€”DesignConfigTest
PST SchedulingTA LeadP18101295
HM Review Follow-upHRDP1β€”5β€”5β€”
OnboardingHRBP LeadP221121
ReportingTA Lead + HRDP3β€”β€”β€”β€”3
KEY HIGHLIGHTS & ACTION REQUIRED
πŸ€– AI-FIRST SHIFT: Human FTE (5.5) + AI Agents (22) = 16.5 Effective FTE (3Γ— multiplier)
🟒 DEPLOYED: 4 agents active (Dashboard, CV-JD, SLA Controller, Onboarding Checklist)
🟑 BUILDING: 6 agents in Q2 pipeline (PST, Odoo, Source Analytics, JD Writer, AI Triage, SLA Alert)
πŸ”΅ GOVERNANCE: Every agent has 1 human owner. Agents recommend, humans decide (HITL). Accuracy < 85% = retrain.
STRATEGIC SHIFT: Human-Only β†’ AI-First (Mar 2026)
Old model (1.1.2026): Human-only + Helix org β†’ capacity constrained, ops bottleneck
New model (AI-First): Capacity = Human FTE + AI Agents β†’ Operations Excellence via automation
GP/FTE lever: Focus recruitment on BD/Growth (revenue-generating) + optimize back office & execution roles via Agents β†’ GP/FTE ↑↑
JD revision needed: All company JDs must reflect AI-first approach β€” every role = Human decision + Agent execution

Section A: HR Team Current State (as of Mar 2026)

RolePersonStatusReports ToFocus AreaAI Agent Support
HRD / Head of HRVΓ΅ Thu HΓ ActiveCEOStrategy, Governance, HC Plan, GP/FTE controlHC Dashboard Agent, People Analytics Agent
HRBPIn-roleActiveHRDPeople Partner, Culture, Succession + Admin centralized (1-Apr)Employee Pulse Agent, Exit Risk Predictor, Admin Service Desk Agent
TA (Talent Acquisition)In-roleActiveHRDRecruitment pipeline, Odoo, Source strategy, SLACV-JD Screening Agent, PST Agent, Source Analytics Agent
IC (Internal Comms)In-roleActiveHRDInternal communications, Employer branding, Culture commsContent Draft Agent, Comms Calendar Agent
L&DRecruitingOpen β†’ Target 1-AprHRDTraining, LMS, Capability development, Trainee programSkill Gap Analyzer, Training Path Agent, LMS Content Agent
InternRecruitingOpen β†’ Target 1-AprHRBPAdmin support, Data entry, Process assistanceTicket Triage Agent, Checklist Agent
Admin (centralized)β†’ Under HRBPRestructure 1-AprHRBPService Desk, Doc/Contract routing, On/Offboarding admin, AssetAdmin CoE Agents (see OS below)
Current: 4 Active (HRD + HRBP + TA + IC) | Recruiting: 2 (L&D + Intern by 1-Apr) | Restructure: Admin β†’ HRBP (1-Apr) | Total: 6 HC + Admin function

Section B: HR Functions Γ— Human + Agent Capacity Matrix (AI-First)

FunctionHuman OwnerHuman FTEAI Agents (Deployed / Planned)Agent FTE Eq.Total EffectiveAutomation %
Talent AcquisitionTA1.0CV-JD Screening βœ… | PST Auto-pull πŸ”„ | Source Analytics πŸ”„ | Daily Report βœ…2.53.570%
People PartnershipHRBP1.0Employee Pulse πŸ“‹ | Exit Risk Predictor πŸ“‹ | 1-on-1 Prep πŸ“‹1.02.040%
Admin CoE (Service Desk)HRBP + Intern0.5AI Triage Agent πŸ”„ | SLA Controller πŸ”„ | Onboarding Checklist βœ… | Contract Router πŸ“‹2.02.580%
L&DL&D (1-Apr)1.0Skill Gap Analyzer πŸ“‹ | Training Path Agent πŸ“‹ | LMS Content Agent πŸ“‹1.52.560%
Internal Comms & EBIC1.0Content Draft Agent πŸ“‹ | JD Writer Agent πŸ”„ | Career Page Agent πŸ“‹1.02.050%
HR Data & ReportingHRD + Agents0.2HC Dashboard Agent βœ… | People Analytics πŸ”„ | Turnover Predictor πŸ“‹ | GP/FTE Monitor πŸ”„2.02.290%
C&B / PayrollFinance (shared)0.1Payroll Automation πŸ“‹ | Comp Benchmark πŸ“‹0.50.680%
Governance & StrategyHRD0.7Policy Q&A Agent πŸ“‹ | Compliance Scanner πŸ“‹0.51.230%
TOTAL5.5 FTEβœ… Deployed: 4 | πŸ”„ Building: 6 | πŸ“‹ Planned: 12 = 22 Agents11.016.5 FTE63%
βœ… = Deployed | πŸ”„ = Building (Q1-Q2) | πŸ“‹ = Planned (Q3-Q4) | Multiplier: 5.5 Human FTE β†’ 16.5 Effective FTE (3Γ— with full agent deployment)

Section B2: GP/FTE Strategic Impact β€” AI-First Hiring

RECRUIT: BD / Growth Roles (Revenue ↑)
Focus all recruitment on revenue-generating roles:
β€’ BD Executive Γ—4 β€” direct GP contribution
β€’ BD Leader SME β€” client retention & upsell
β€’ Pod Lead β€” client retention
β€’ Growth roles β€” new business pipeline
Impact: Every BD hire adds ~200M+ GP/year
OPTIMIZE: Back Office / Execution via AI Agents
Replace/augment operational roles with Agents:
β€’ Opt Trainee Γ—8 β†’ CV-JD + PST Agents
β€’ Opt Manager Γ—8 β†’ SLA Controller + Dashboard
β€’ BA/QC Trainee β†’ AI Triage Agent
β€’ Admin tasks β†’ Admin CoE Agents
Impact: Save 18 FTE salary β†’ GP/FTE ↑ 12%
GP/FTE Scenario Modeling β€” AI-First vs Human-Only
ScenarioFTE (excl I/T)Agent FTE Eq.Effective CapacityGP (Annual, M VND)GP/FTEvs Target (1,150)
Baseline (Human-only, old model)1730173180,0001,040-9.6%
Current (Mar 2026)1624166180,0001,111-3.4%
AI-First Q2 (BD focus + 10 Agents)16710177195,0001,168+1.6%
AI-First Q4 (full agent + Growth hires)17022192210,0001,235+7.4%
Key insight: GP/FTE = GP Γ· Human FTE (excl I/T). Agents don't count as FTE but increase output capacity β†’ GP numerator ↑ while FTE denominator stays controlled

Section C: AI Agent Deployment Roadmap

NOW β€” Deployed (4 Agents)
  • Daily Recruitment Report Agent βœ…
  • CV-JD Screening Agent πŸ”„
  • HC Dashboard Agent βœ…
  • Onboarding Checklist Agent βœ…
NEXT β€” Q2 2026 (6 Agents)
  • PST Auto-pull Agent
  • SLA Alert + Controller Agent
  • Odoo Auto-update Agent
  • Source Analytics Agent
  • AI Triage Agent
  • JD Writer Agent
LATER β€” Q3-Q4 (12 Agents)
  • Employee Pulse, Exit Risk Predictor
  • Skill Gap Analyzer, Training Path
  • LMS Content, Payroll Automation
  • Contract Router, Invoice/Expense
  • Vendor Screening, Content Draft
  • Policy Q&A, GP/FTE Monitor

Section C2: Admin CoE OS Architecture

ProcessSoRController (AI)ExecutorHuman AuthorityAutomation
P1: Service DeskTicketing SoRAI Triage + SLA RulesAI + HumanHRBPAssisted β†’ Agentic
P2: Contract/NDAContract RepoAI Clause Extract + RiskE-sign + AI draftsLegalAssisted
P3: Invoice/ExpenseFinance SystemAI Extract + AnomalyRPA + HumanFinanceAssisted
P4: ProcurementVendor MasterAI Quote + ScreeningWorkflow autoBudget ownerManual β†’ Assisted
P5: On/OffboardingHRIS / AssetAI ChecklistIAM Auto + HumanIT/SecurityAutomated
P6: Meeting & ReportingNotes / TrackerAI SummarizerReminder BotMeeting ownerAssisted β†’ Agentic

Section C3: Data System β€” Source of Record Map

DomainSoROwnerPowers
Recruitment PipelineOdoo (recruitment)TADashboard funnel + SLA control
HC Plan / Approved SeatsGoogle Sheet (HC Plan Master)HRDSeat approval gate
FTE / GPGoogle Sheet (HC for GP/FTE)CFO + HRDHiring gate + KPI dashboard
Employee Master DataHRIS / Odoo HRHRBPPeople analytics + compliance
Admin TicketsTicketing SoRHRBPSLA timer + escalation
JDsGoogle Drive (JD Folder)HRDJD revision tracker
ReportingRecruitment Dashboard v4COOAll 10 tabs
PAP RecordGoogle DriveHRBPPerformance + promotion gate
IC PlanGoogle DriveICIC campaign + content calendar

Section E: AI Orchestrator & AI Agents

AI ORCHESTRATOR = Signal Router (not decision maker)
Continuously reads staffing signals β†’ triggers downstream HR actions β†’ routes to human authority.
Capacity = Human FTE + AI Agents. 5.5 Human FTE + 22 AI Agents = ~16.5 Effective FTE (3Γ— multiplier).

Signal β†’ Action Routing Table

SignalSourceTrigger ConditionAction Routed ToHR Process Linked
Under-capacityHC Plan + GP/FTE MonitorFTE < target by > 5 AND approved seats openTA: Accelerate recruitmentP1 (TA) β†’ Activate positions
Over-capacityHC Plan + GP/FTE MonitorFTE > target by > 5 OR GP/FTE < floorHRD: Freeze non-revenue hiresP1 (TA) β†’ Pause pipeline
Successor gapPAP Record + Org ChartKey role: 0 successor OR readiness < 70%HRBP: Succession planP2 (HRBP) β†’ IDP. P3 (L&D) β†’ Bootcamp
Retention riskExit Risk Predictor + PulseExit risk score > 70%HRBP: Stay interviewP2 β†’ Retention. P6 (C&B) β†’ Comp review
Skill gap / BootcampPAP + Competency MatrixCompetency < thresholdL&D: Training programP3 (L&D) β†’ Training path
Promotion readinessPAP + Performance Data2+ A ratings + competency + tenure β‰₯ 12mHRD: Promotion committeeP6 (C&B) β†’ Comp adj
ESOP eligibilityPAP + Tenure + PerformanceMeets ESOP criteriaHRD + CFO: ESOP nominationP6 (C&B) β†’ ESOP allocation
Probation failureHRBP Probation TrackerReview score < passing at 60dHRBP: Intervention or exitP2 β†’ PIP/offboard. P1 β†’ Re-hire
Agent underperf.Agent Accuracy DashboardAccuracy < 85% OR SLA breach > 10%COO/CTO: Retrain/decommissionSec 9 (Tech) β†’ Model retrain

Orchestrator Signal Flow

CAPACITY SIGNAL
GP/FTE Monitor + HC Plan β†’ Under/Over-cap
Under-cap β†’ TA: Recruit (Growth/BD first)
Over-cap β†’ HRD: Freeze non-revenue hires
SUCCESSOR SIGNAL
PAP Record + Org Chart β†’ Vacancy risk
No successor β†’ HRBP: Succession plan
Ready β†’ HRD: Promotion review trigger
RETENTION SIGNAL
Exit Risk + Pulse β†’ Flight risk
High risk β†’ Stay interview + Comp + ESOP
Mitigated β†’ L&D: Career path
DEVELOPMENT β†’ PROMOTION β†’ ESOP
Competency + PAP β†’ Skill gap β†’ Bootcamp
Gap filled β†’ Promotion β†’ C&B comp adj
ESOP eligible β†’ CFO β†’ Board β†’ Retention lock
AI Governance: Every Agent has 1 human owner | Agents recommend, humans decide (HITL) | Accuracy reviewed weekly (< 85% = retrain) | No deploy without Process OS mapping | Agent decommission requires COO approval

Section F: Governance RACI

Decision DomainR (Responsible)A (Accountable)C (Consulted)I (Informed)
HC Plan approval & FTE controlHRDCFO (ThΓ’n)CEO (Long), COODept Heads
Recruitment execution & SLATAHRDDept Heads, HMsCOO
AI Agent deployment & roadmapCOO (Nhung)CEOHRD, CTOAll Depts
GP/FTE target & monitoringCFOCEOCOO, HRDBoard
Admin CoE operations (P1-P6)HRBPHRDFinance, Legal, ITAll requesters
People partnership & cultureHRBPHRDCEO, Dept HeadsAll employees
L&D programs & LMSL&D (1-Apr)HRDCoE LeadsAll employees
Internal comms & EBICHRDMarketing, CEOAll
Comp decisionsHRDCFOCEOβ€”
JD revision (AI-first)HRD + COOCEODept Heads, CTOAll
Key principle: AI Agents = Executors only. Human authority for all decisions. One decision owner per domain.